I migrated my site from an Australian provider (that simply doesn't provide) and the folks at BBH were awesome helping me get set up. The DNS is pointing to the right place but when accessing from home my browsers (both IE and FireFox) keep bouncing me back and forth from the old location to the new one. I'll get some files uploaded at bigbluehost7, then it'll deny access to cpanel because it's looking at the old location again (where cpanel became unaccessable months ago..bad host but I'll not drop the name)

How can I clear the old DNS out of the browsers to stay pointed at the new location? I've cleaned out the histories, cache, everything. Or could my ISP be doing this (sbc) ?

CyberCoyote,

This sounds like that your old host is still pointing at your domain. Contact them and request that the information for your domain be cleared. If you still have problems, feel free to contact support at: http://www.bigbluesupport.com

Thank you,

Xodus

I think you're right. It's been almost a week and it still goes back and forth. Of course the reason I left the old host is because there is NO support and I haven't been able to clear up things there in months, but I'll post on the boards over there and hope someone hears. I did reset my DNS at GoDaddy whom my name is registered with, but it seems like there's still some issues

Hmmm. When it goes to the wrong page, go to:

http://www.dnsstuff.com and do the first DNS report for the Domain testing, Paste the NS rows and the WWW rows!
Thank you,

Xodus

Lotsa stuff

<snipped>

I posted a very nice question to the forum at the other host. Got locked out almost immediately. They give me an e-mail to use that is no longer functional and wonder why I have problems with them

updated: 20 minutes later everything is mysteriously working right (well, except for my e-mail which is still whacky. The e-mail is on bigblue's servers but my authentication/password doesn't want to work. I'm sure it's interrelated and will clear. Guess they were happy to get rid of me after 3 years of being hassle free customer

Hehe, good job on getting it working!

Don't gotta worry about anything like that ever happening here, were not -> (shady) like some others!

Just contact support at: http://www.bigbluesupport.com about your email and I'm sure you'll get it all settled!

Thank you,

Xodus

Everything's right as rain, now. They never contacted me, just cleared their servers. Thanks for the advice, Exodus!

No problem,

Xodus

Seems this is the exact same problem I was having. After getting the run around from godaddy. I asked the great support at BigBlueHost and Bob helped a lot, I now just asked my old host to cancel my account again and remove my information.

I had asked them to cancel my account when I switched servers but they never responded. Which wasn't surprising since I had sent several emails previously about trying to repay the plan I was on and they never responded and only after I went with BigBlueHost that they weeks after my emails, responded to me.

Here is to hoping they cancel the account finally and I stop having problems with the dns pointing back to them.